Report an issue
The whole point of having Itefy on a phone: report the fault standing in front of it, with a picture, before you forget.
From Home → Report issue, which opens the camera; or from the item's More menu.
The form
- Items — one or several
- Headline — what is wrong, in a few words
- Description — what happened, what you tried
- Photos — the reason to do this on a phone
- Responsible, Location, Deadline — optional
An issue can be reported against equipment that is already broken. Unlike booking or checking out, reporting is never blocked by condition — that would be the wrong way round.
Afterwards
The issue appears under Activity → Issues. Open it to change its status, add comments, or attach more pictures as the work goes on.
Should the item stop going out?
Reporting an issue does not, by itself, take equipment out of service. If it must not be used, change its condition to Inoperative — that is what stops it being checked out or booked.